At EV Dance, we offer a dynamic, collaborative, and supportive work environment where your contributions will directly impact the success of our programs and the satisfaction of our clients. If you are passionate about supporting a growing dance company and enjoy working in an organized, client-focused role, we would love to hear from you!
Job Summary:
As an Operations & Administrative Support member at EV Dance, you will play a vital role in ensuring smooth daily operations and delivering high-quality service to our clients, dance coaches, and team. Your responsibilities will range from managing day-to-day administrative tasks to coordinating events and maintaining operational efficiency across all departments within the company. This position is ideal for someone who enjoys a fast-paced, dynamic environment and is passionate about contributing to the success of a creative dance company.
*Key Responsibilities:*
- *Administrative Support:* Handle a variety of clerical tasks, such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, and presentation materials.
- *Client & Coach Coordination:* Communicate with schools and dance coaches to discuss project expectations and goals, ensuring clear understanding and alignment.
- *Schedule & Meeting Management:* Organize and manage appointments, meetings, and schedules for clients and dance coaches, ensuring timely and efficient coordination.
- *Project Management:* Oversee project deadlines and progress, working closely with the team to ensure the delivery of projects on time, within budget, and to the highest standards.
- *Project Oversight:* Ensure that projects are delivered according to specifications and quality expectations, making adjustments as needed to meet schools/clients needs.
- *File & Record Management:* Maintain and organize office files, including job and vendor files, ensuring easy access and proper documentation of all necessary information.
- *Event Coordination:* Schedule and manage dance classes, workshops, and events, ensuring optimal resource utilization and client satisfaction.
- *School/ Client Support:* Serve as the main point of contact for client inquiries, ensuring prompt and professional resolution of issues and maintaining excellent customer service standards.
- *Administrative & Reporting:* Handle administrative tasks such as record-keeping, documentation, and report generation, ensuring accurate and timely updates.
- *School & Program Coordination:* Collaborate with schools to schedule CCA and enrichment programs, ensuring they align with academic calendars and other school activities.
- *Instructor Coordination:* Work with dance instructors to understand their needs, ensuring that dance programs are aligned with their expectations and are efficiently managed.
- *Feedback & Improvement:* Collect and assess feedback from clients/schools and instructors, identifying areas for improvement and implementing strategies to enhance the quality of our dance programs.
- *Additional Duties:* Perform any other related tasks as needed to support the smooth operation of the company.
Qualifications & Skills:
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Proactive, self-motivated, and able to work independently and as part of a team
- Prior experience in administrative or operations roles is a plus
Related Job Searches:
- Company:
EV Dance - Designation:
Administrative - Profession:
Admin / Secretarial - Industry:
Arts / Entertainment / Recreation - Location:
Bras Basah