About NEON
NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.
The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specialises in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.
NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit www.neonglobal.com.
Operational Management
- Ensure smooth day-to-day operations of the F&B area.
- Receive, inspect, and manage deliveries of food, beverages, and consumables.
- Monitor inventory levels and ensure timely reordering of products and consumables.
- Maintain high standards for the presentation and cleanliness of the F&B area, following daily and weekly cleaning protocols
- Track daily sales and prepare regular reports for retail management team especially in regard to reordering consumables and products
- Manage the fresh food goods with date control and wastage on a FIFO basis
- Equipment and Facility Maintenance
- Oversee the maintenance and repair of Café equipment and other F&B facilities.
- Conduct regular checks to ensure equipment functionality and safety compliance
Staff Management
- Train staff to meet operational needs.
- Supervise and motivate staff to deliver exceptional customer service.
- Resolve any staffing or operational issues promptly and professionally.
Customer Service
- Create a magical, immersive environment for visitors through high-quality service and themed presentation.
- Address customer inquiries and feedback to ensure a delightful experience.
Compliance and Standards
- Ensure all F&B operations comply with health, safety, and sanitation regulations.
- Implement and enforce quality standards for food preparation and service.
Innovation and Collaboration
- Work with creative and marketing teams to align F&B offerings with the exhibition’s theme.
- Suggest enhancements to attract visitors and boost sales.
Required Education and Experience:
- Proven experience as an F&B Supervisor or in a similar leadership role.
- Strong knowledge of food safety and sanitation standards.
- Excellent organizational and multitasking skills.
- Possess a valid Basic Food Hygiene Certificate (BFHC)
- Requires standing for extended periods and the ability to lift/move objects as needed
- Strong leadership and team management abilities.
- Exceptional customer service skills.
- Proficiency in inventory management of food products.
- Passion for delivering unique, memorable guest experiences.
- Interest or familiarity with the Harry Potter franchise is a plus!
Working Conditions
- Must be available to work weekends, holidays, and evenings as required.
- Comfortable working in a fast-paced, themed event environment.
Kindly note that only shortlisted candidates will be notified.
Related Job Searches:
- Company:
Victory Hill Exhibitions Pte Ltd - Designation:
Retail Supervisor - Profession:
Sales / Retail - Industry:
Arts / Entertainment / Recreation - Location:
Southern Islands