21 United Holdings Pte Ltd – eCommerce Intern

Overall Job Objectives

As our E-commerce Intern, you will be part of a growing e-commerce business in the regional automotive industry.

Core Responsibilities 

• Manage the day-to-day running of the e-commerce platform
• Monitor operational KPIs and identify pain points for sellers and buyers, providing recommendations on areas of improvement
• Maintain and ensure all products information such as pricing, promotion, stocks level, layout, images, copywriting etc are up to date and available-to-sell
• Manage and update the inventory on internal stock master file and multiple platforms;
• Assist in weekly report and contributing to strategy decisions.
• Assist in conducting market research, analyse data and reports to give recommendations and
• improvements.
• Sort, organise and update existing data and resolve discrepancies in data
• Responding to information request from authorised members.
• Monitor marketing trends and company social media accounts.
• Hands on working experience with analytics and data analysis.
• Performance and Competitors’ Analysis
• Supports the e-commerce team in understanding monthly, weekly and daily performance of
• campaigns
• Reports on going trends from competitors
• Interacting with customers to resolve unsatisfactory performances and understanding the customer demographic.

Learning Outcomes & Objectives 

• A high degree of autonomy and responsibility
• Seeing your work make an immediate and lasting impact
• Exposure on how marketing strategies can be applied to different companies and opportunities to get hands-on
• Understand marketing campaigns from a macro-level
• Communicate and collaborate effectively and appropriately with different professionals in the
• work environment

Requirements

• Poly / University students in Business or Marketing-related may apply
• Computer literacy and familiarity with MS Word and MS Excel.
• Fluent in conversational English
• Must be able to work independently (with minimal supervision) and remotely
• Able to commit minimum 3 months

Interns with good performance may be considered for full-time positions.