A-ChieveMent Solution (S) Pte Ltd – HelpDesk Support

Company
A-ChieveMent Solution (S) Pte Ltd
achievement.com.sg
Designation
HelpDesk Support
Date Listed
10 Feb 2014
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start - Flexible End
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
18 Sin Ming Lane #08-01 Midview City Singapore 573960
Allowance / Remuneration
$1,000 - 2,000 monthly
Company Profile
Welcome to A-ChieveMent Solution (S) Pte Ltd. We provide a complete array of IT services including industry specific IT Solutions, onsite IT placement, consulting, and support, as well as a complete business IT support services division. We can provide help for simple business IT support services up to assisting with IT policy management and implementation. Contact us today and let us know how we can help you with your IT requirements.
Based in Singapore, we provide a large range of IT services to Singapore businesses, and we have an extended network of other IT providers for national IT support. Our IT services include onsite placements for short term and long term projects, on call IT technicians, and IT consultants that can assist with specific IT solutions. We operate across a large breadth of industries and can assist you no matter the size, budget, and constraints of your IT needs.
Job Description

-       Handle PCs, Notebooks,  Peripherals and Printer’s faults

-       Maintain Desktop Hardware Configuration & Operating Systems

-       Handle Software Troubleshooting of Standard Office Applications

-       Troubleshooting Remote Users for Dial Up Problems

-       Handle Email Support for Desktops

-       Handle PCs, Notebooks, Peripheral Installation, Upgrades and Internal Relocation

-       Assist in Setup of New PCs and Installation of Standard Office Application

-       Ensure all Users are able to log on to Company Network

-       Detect and Eliminate of Computer Viruses

-       Troubleshooting of Problems encountered by End Users

-       Perform Asset Tagging

-       Ability to identify and organize tickets according to priority in the Company Ticketing System

-       Assist to distribute tickets to on site engineers


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