ABARA – Sales Associate

Sales

· Responsible for customer’s overall retail experience by providing consistent and professional customer service

· Achieve sales targets through effective use of selling techniques, client management and product knowledge

· Monitor individual target in terms of daily and monthly sales

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Ensure the upkeep of the showroom and its image

Customer Relations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Welcome clients like a host

· Make clients be convinced by the brand quality and value

· Build sincere, strong and lasting relationships with customers

· Deliver extra mile services if needed

Back Office Support

· Fill out and update client book

· Support floor moves, merchandising, visual merchandising, and housekeeping

· Participate in stock management and protect the assets of the boutique

· Packing and wrapping of customer’s merchandise

REQUIREMENTS

· Minimum 2 years retail sales and client service experience, preferably in a luxury consumer goods environment

· Exceptional customer service skill

· Displays an energetic and positive working attitude

· Ability to develop strong and lasting relationships with people through strong interpersonal, organization and follow-through skills

· Ability to operate equipment necessary to perform the job, including POS system and computer.

· Willing to work according to Retail Shifts, Weekend and Public Holiday

Strong communication in English and Mandarin a MUST