Activ360 – Customer Service Specialist

Company
Activ360
zenyu.biz
Designation
Customer Service Specialist
Date Listed
27 Oct 2022
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
Immediate Start, For At Least 5 Months
Profession
Customer Service / Communications
Industry
Retail / eCommerce
Location Name
160 Paya Lebar Road, #02-04 Singapore
Address
160 Paya Lebar Rd, Singapore 409022
Map
Allowance / Remuneration
$700 - 950 monthly
Company Profile

ZEN’YU is an Authorized Distributor for a number of premium sports, medical and lifestyle products sourced from US, UK, Europe, Australasia and South Africa. ZEN’YU distribute its products through retail pharmacy chain stores, departmental stores, and a network of medical & sports resellers.

It operates its flagship store ACTIV360 by ZEN’YU at #02-04 Orion@Paya Lebar.  It has its own online store (www.360activ.com) and participate in marketplaces such as Redmart, LazMall, ShopeeMall, NTUC Online, Amazon etc.

Job Description

Highlights:

  • Medical/dental benefits/birthday leave/staff discount
  • Opportunity to move to E Commerce role

Responsibilities: -

  • Liaising and coordinating with customers on orders.
  • Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
  • Escalating serious complaints or issues.
  • Invoicing, P/O and D/O, purchasing/receiving.
  • Order processing.
  • Work closely with E Commerce teams.
  • Consolidate all monthly sales, online, offline reports


Qualifications: -

  • Diploma in any fields.
  • Have good customer service & communication skills.
  • Proficient in using Microsoft Word, Excel and Powerpoint.
This position is already closed and no longer available.  You may like to view the other latest internships here.

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