Activate Interactive is a fast-growing technology company with a 20-year track record history and still going strong with plans to grow 50% more in 2019! We focus on mobile and web applications in the exciting space of digital health & more. We are already making waves with our technological solutions & initiatives that have impacted thousands of people and lives!
We have opportunities for you to grow your career path and are looking for talented professionals to join our team.
Job Description
The Operations Engineer provides mobile application and admin portals maintenance service. He is analytical in issue management, a good communicator and is focus on resolving issues based on priorities. He is able to assess, classify, prioritise, diagnose issues effectively in a collaborative manner and strive for continuous improvement.
Primary Roles and Responsibilities
- Effectively assess, classify, prioritise, diagnose issues in a collaborative manner among the teams
- Carry out maintenance service within service level
- Define, automate and improve system monitoring activities to ensure service continuity
- Take reference to the dashboard for for service level compliance
- Maintain a good knowledge base for L1 screening
- Support root casual and trend analysis
- Support the release management process
Qualifications and Skills Requirements
- Diploma or Bachelor’s degree in Computer-related discipline
- JIRA Service Desk
Preference will be given if you have the following experience.
- .NET C# programming
- Confluence
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- Company:
Activate Interactive Pte Ltd - Designation:
Operations Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Geylang