Adventus is a leading Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint in Asia that helps organizations bring about positive transformations to their businesses through the intelligent applications of innovative solutions and pertinent services. Adventus provides an extremely comprehensive range of impeccable ICT services round-the-clock; 24 hours a day, 7 days a week, 365 days a year. Our wide range of first-rate ICT services cover everything a business needs from IT support, IT Infrastructure, Cyber Security, Cloud, IP Telephony, Internet, Voice, Mobile, Surveillance (CCTV), Access Control (Door & Building) to Print Equipment (Copiers & Printers).
Roles & Responsibilities
- Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
- Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
- Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- IT asset management and other ad-hoc duties as assigned
- Knowledge of ITSM or ITIL will be an added advantage
Job Requirements
- Good knowledge of Windows OS, AD, Office 365 and Intune• 2-3 years of relevant working experience, preferably from SI environment
- Strong problem solving skills and positive attitude
- Good coordination and communication skills with internal and external customers
- Able to work independently with minimum supervision
- Excellent customer management skills
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- Company:
Adventus Singapore Pte Ltd - Designation:
IT Support Executive - Profession:
IT / Information Technology - Industry:
Computer and IT - Location:
Queenstown