Al Aaafiyah Pte Ltd – Tele Marketing Intern

Responsibilities:

Cold call people using a given phone directory to promote products & services.

Answer incoming calls from prospective customers. 

Use scripts to provide information about product’s features, prices etc. and present their benefits.

Ask pertinent questions to understand the customer’s requirements.

Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

Record the customer’s personal information accurately in a computer system.

Deal with complaints or doubts to safeguard the company’s reputation.

Go the “extra mile” to meet sales quota and facilitate future sales.

Keep records of calls and sales and record useful information.

Requirements and Skills:

• Able to speak in English & Bahasa Melayu to communicate with Malay Muslim communities.
• Proven experience as telemarketer or similar sales/customer service role.
• Without similar working experience also can apply for a Carrer trial/ Internship program.
• Working knowledge of telephone systems.
• Excellent communication and verbal skills.
• Proficient in English & Bahasa Malayu.
• Knowlege of any online marketing/graphics software/tools will be ad added advantage but not mandatory.
• Skilled in negotiation and dealing with complaints.
• Persistent and results oriented.
• Patient and able to handle customer rejection.
• High school diploma is preferable.
• Able to start immediately.
• Singaporean & permanent residential people of Singapore only.