Alpha Manpower Pte Ltd – Executive – Airfreight, Key Account

- Oversee Key Account Department

- Ensure efficient and timely replies to enquiries

- Ensure efficient and smooth handling of shipments

- Handle customer's complaints that exceed the capabilities and/or authorisation of direct reports.

- Ensuring profitability of job files

- Handling shipments when necessary

- Attend customer meeting and/or with sales if required

- Ensure staff adhere to customers' requirements.

- Ensure timely, accurate and complete billing to customers

- Ensure correct costs are being reflected at shipment level

- Monitor and recommend enhancement in currect procedure for productivity increases

- Ensure all Track and Trace events are updated on time

- monthly P&L closing

- compliance to customer's KPI

- Customer's specific report

- Adhoc freight rates procurement and quotation to customer

- Signing of Ocean B/L

- Distribution of workload for the team

Requirements:

- Min. GCE 'O' level and above

- Young, dynamic, assertive, willing to grow in the organisation

- minimum 5 years of working experience with knowledge in DG handling

- Good written and communication skills

- Strong Leadership and managerial skills

- Sound PC knowledge in MSOffice

- Good understanding of Ocean Operation and Industry