Company
Altrocks Tech Pte. Ltd.
altrockstech.com
Designation
System Engineer (L2 Support)
Date Listed
02 Sep 2024
Job Type
Experienced / Senior Executive
Full/Perm
Job Period
From 01 Oct 2024, Permanent
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile
We stay at the forefront of the current and emerging technologies, delivering expertly crafted software solutions in domains like Digital Transformation, AI/MI, Salesforce and Cloud.
Job Description
- Troubleshoot End User Devices, which are not able to resolve by helpdesk.
- Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines.
- Routine System administrative activities and tracking morning checklist for all key technologies.
- Checking backups and physical status of all equipment’s inside server/network room. Technology upgrades/migrations for hardware and software
- Escalates the problem to the next level/Vendor.
- IT Procurement and Manage IT Inventory
- Good Knowledge in MDM solution which provided by Customer site, ex JAMF, Intune etc
- Coordination for any new process or installation
- Move assets, preparation client devices, scheduling device.
- Involve all PMS for IT related process/equipment together with supplier/vendor.
- Responsible of all technologies and Routine System administrative activities
- Coaching Junior engineer on how to resolve common issues
Salary : $3300 - $3800 per Month
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- Company:
Altrocks Tech Pte. Ltd. - Designation:
System Engineer (L2 Support) - Profession:
IT / Information Technology - Industry:
Computer and IT
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