At Anchanto, we seek to become the largest e-commerce logistics network in the world by providing first class, purpose built e-commerce technology to seamlessly integrate sellers, market places and various logistics players. We seek to equip logistics companies all over the world with the technology they need to keep up with e-commerce logistics.
Running 100% on our proprietary technology, we also run our own e-commerce fulfillment center in Singapore, run several cross-border lanes in the region and enable our customers to sell on all large marketplaces in the region.
Brief overview of the responsibilities of the role we are offering -
1. Managing the brand stores
- Making sure all content and products are updated
- Prices are up-to-date
- Stock is in sync
- Banners and featured products are frequently updated
- No parallel importers, etc.
Content, prices and stock are handled through our software. But a routine check is expected to make sure everything is in order and any changes are updated.
2. Marketing support
- Ensuring participation in all campaigns on marketplaces by proposing eligible SKUs and promo mechanisms
- All major campaigns are decided in SG between the brand, marketplace and us. In such cases, it is more about co-ordination and follow up
- Execution of all campaigns
3. Co-ordination with brand, marketplace, freelancers
- For banners, content, offers, updates
- Answering queries from the brand or marketplaces
4. Reporting
- Monthly sales report to brands
- Ad hoc reports - usually regarding marketing campaign performance
- Data from marketplaces for invoicing
5. Order management
- Dealing with problem orders - cancel on marketplace, change SKU in order, order stock in case of OOS
- Follow up on delayed, pending orders with operations team or delayed status updates with marketplace
- Creation of return and redelivery orders when required - in case of delivery of wrong item, defective item etc.
7. Miscellaneous
- Creation of product listings and basic artwork
- Creation of inbound / outbound consignments
The responsibilities may not be limited to what is mentioned above.
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- Company:
Anchanto Services Pvt.Ltd - Designation:
Intern-channel Management - Profession:
Customer Service / Communications - Industry:
Computer and IT