Apogee Collective creates sexual wellness brands for a range of pleasure seekers and is the parent company of Genvie & Hedonist, empowering one to own their pleasures.
ABOUT GENVIE
Genvie is on a mission to liberate true sexual satisfaction and enable a journey of happiness guided by one’s true pleasures. Genvie is a beginner friendly focused brand that offers a curated range of high quality pleasure toys for women starting their pleasure journey, and provide a safe space for the Asian community to learn more about positive sex education. The brand has won three Transform Asia Awards 2021 for its use of Typography, Visual Identity and Tone of Voice. Genvie has also been featured on Business Times, Channel News Asia, Vulcan Post, Rice Media and also on National Radio Station Kiss 92. For more information about Genvie, visit www.wearegenvie.com and www.instagram.com/wearegenvie.
ABOUT HEDONIST
Hedonist is on a mission to make you feel good and empower you to explore your sexuality without apology. A women-forward focused ecommerce store that offers a wide range of more than 50 high quality body safe pleasure products, from vibrators, dildos, kegel balls, anal toys to lubricants, condoms, lingerie, and bondage. More than just a retail business, Hedonist specializes in organizing events that are fun, unique, and educational. These include hosting private parties for bachelorettes as well as conducting workshops in collaboration with various clubs, fitness and wellness studios. Hedonist has also partnered with luxury boutique, On Pedder, last year in conjunction with their pop-up exhibition, “Unknown Pleasures” at Takashimaya. Hedonist has since been featured on Channel News Asia, Vulcan Post, Time Out and Honeycombers. For more information about Hedonist, visit www.hedonisttribe.com and www.instagram.com/hedonisttribe.
At Apogee Collective, we are a Singaporean Femtech start-up, curating our own sexual wellness brands, Genvie (previously known as Good Vibes) and Hedonist. We are on a mission to liberate true sexual satisfaction and enable a journey of happiness guided by a one’s true pleasure. This role reports directly to Meryl, the co-founder, and is required to work independently and as a team. Hybrid working (80/20 in-person & WFH) with flexible working hours.
Job Scope (70% Logistics, 30% Customer Excellence)
Logistics
Research extensively on competitive landscape to develop mid and long term logistics strategy based on market trends
Execute on strategy to provide valuable logistics offerings to customers while optimizing costs
Track & Manage inventory levels across various locations (i.e. warehouse, office, consignment locations, etc.) to ensure healthy inventory levels using Shopify, WMS and Excel
Demand & supply planning to forecast stocks level
Plan inventory movements for events, workshops, pop ups, etc.
Manage inbounding, kitting and outbounding schedules with 3rd party warehouse and fulfilment centres
Manage insurance claims process with logistics providers with any missing/defect parcels
Liaise closely with Buyer for restocking and launching of new products
Build strong relationships with shipping partners, 3rd party warehouse and fulfilment centres
Negotiate for best pricing and commercial terms with our partners
Lead logistics improvement projects to expand new offerings to customers (e.g. set up of pop station in Singapore, expand international shipping providers and express delivery options)
Lead cost optimization projects relating to shipping, delivery, warehousing, etc. from start to finish, closely collaborating with other partners
Customer Excellence
Manage Customer Service with zest and a personal touch and reply to customers promptly via Shopify Chat, Emails and Whatsapp Business
Liaise with fellow team members (i.e. Collaboration, Press, etc.) to answer customer queries and potentially redirect queries to other team members
Improve on current SOPs and automated responses/queries
Update FAQ page on website based on common questions received
Are you the ideal candidate? We are looking for:
Fun loving & strong passion in our social cause of empowering pleasure in the field of sexual health & wellness
Open & inquisitive minded with a positive attitude and strong hunger to learn
Business Proficiency to read, write and speak in English & Mandarin (in order to converse with Chinese counterparts)
Proficiency in Microsoft Office (specifically Excel), Whatsapp Business, Wechat and Telegram
Extremely organized, systematic and good with numbers
Goes the extra mile to put a smile on our customers
Excellent research, organizational, and time management skills
Strong interpersonal and communication skills
Capacity to work independently and collaboratively as part of a team
Bonus: Experience in logistics, shipping, customer service and Shopify platform
Not sure what exactly to expect? Here’s some highlights:
Revolutionize and shake the sexual wellness industry in Singapore & beyond
Be part of our first few team members to grow the startup together
Exponential growth to hit $1M target by next year, 2023
Fun team culture with people who genuinely care for each other’s well being
Social Enterprise focused on growing a sustainable business behind our social cause, meaningful work that actually fill your hearts
Big believers of work hard play hard with awesome work environment
Still not sold to apply? Read more about us here:
CNA: This 28-year-old ditched a six-figure salary and started a sex toy company
Vulcan Post: Why this ex-business manager & fitness instructor left their jobs to build a sex toy company to empower women
Timeout: The Origin - A Passage of Pleasure
Business Times: From wellness to menopause care, 7 femtech startups to watch
Honeycombers: Local Legends, Icons of Singapore 2022
Website | Instagram
wearegenvie.com | @wearegenvie
hedonisttribe.com | @hedonisttribe
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