Asian American Radiation & Oncology Pte Ltd – Clinic / Admin Assistant

Job Description of Clinic Assistant:

Clinic Duties:

• Patient liaison and good patient interaction skills- education/ service excellence
• Provide frontline service and able to answer queries effectively.
• Provide chaperone assistance
• Patient Registration (using Plato) and prepare consultation document- photocopy & trace reports
• Appointment scheduling- Set follow-up appointments for patients and coordinate patient’s appointments.
• Appointment bookings/ faxing of request forms to various radiology departments
• Take charge of clinic inventory, purchasing and taking stock when necessary

Admin Duties:

• Perform cashiering duties (To be proficient in credit card terminal payment- training will be provided)
• Perform Medisave Claim (e-filing) for patients
• Purchase retail care products for patients
• Assist in other ad-hoc duties like delivering retail care products/ casenotes to different hospitals/ CD collection from radiology department
• Assist in marketing efforts: Tidying up educations corner
• To write summary letters (Once staff is competent)
• Any other duties that is being assigned by the Supervisor/Doctors