Please view our website here: https://www.athosperformance.com/
At ATHOS PERFORMANCE, we take pride in providing high-quality care and service to our patients. As our receptionist, you will play a crucial role in creating a welcoming and organized environment for our patients, helping them on their journey to improved health and mobility.
If you are a personable, detail-oriented individual with a passion for healthcare and patient support, we encourage you to apply. Join our team at ATHOS and contribute to our mission of helping patients regain their physical well-being.
**1. Front Desk Management:**
- Greet patients and visitors with a warm and friendly demeanor, ensuring a positive first impression.
- Manage the front desk, answering phones, scheduling appointments, and handling patient inquiries.
**2. Administrative Support:**
- Perform various administrative tasks, including maintaining patient records, filing, and managing documentation.
- Coordinate and confirm patient appointments and send appointment reminders.
**3. Patient Assistance:**
- Assist patients with intake forms and provide necessary information regarding clinic procedures.
- Collect patient payments, issue receipts, and maintain accurate financial records.
**4. Billing and Insurance:**
- Verify insurance information and communicate with insurance providers on behalf of patients.
- Process insurance claims and assist patients with billing inquiries.
**5. Clinic Maintenance:**
- Maintain a clean and organized reception area.
- Ensure the waiting room is comfortable and welcoming for patients.
**6. Team Collaboration:**
- Collaborate with clinic staff, including physiotherapists and healthcare professionals, to facilitate efficient patient care.
**7. Privacy and Security:**
- Maintain patient confidentiality and adhere to clinic privacy policies.
- Familiarize yourself with emergency procedures and take appropriate action in case of emergencies.
**Requirements:**
- High school diploma or equivalent; additional education or medical office training is a plus.
- Proven experience as a receptionist or in a healthcare setting is preferred.
- Proficient in using office equipment and scheduling software.
- Excellent communication and interpersonal skills, with a compassionate and patient-focused approach.
- Strong organizational and multitasking abilities.
- Knowledge of medical billing, insurance verification, and coding is an advantage.
- A professional appearance and demeanor.
- Dependable, punctual, and able to maintain patient confidentiality.
Related Job Searches:
- Company:
ATHOS Performance - Designation:
Front Desk Coordinator / Receptionist / Administrative Assistant - Profession:
Admin / Secretarial - Industry:
Healthcare / Fitness / Sports - Location:
Orchard