Company
Audio House Marketing Pte Ltd
audiohouse.com.sg
Designation
Cashier
Date Listed
06 Mar 2024
Job Type
Entry Level / Junior Executive
Full/PermIntern/TS
Job Period
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Retail / eCommerce
Location Name
Ubi Road 4, Singapore
Address
Ubi Rd 4, Singapore
Map
Allowance / Remuneration
$800 - 2,750 monthly
Company Profile
ABOUT US
We are known as Audio House because we started off retailing audio equipment in 1989. We maintain the business name until today even though we now sell almost everything our customers need for their homes.
We know that our combination of the best brands with the lowest pricing and the best customer service online and offline coupled with the fastest delivery will certainly meet the expectations of our customers.
Job Description
Job Descriptions:
- Handle customer enquires channels via direct face-to-face interactions, hotline, WhatsApp, messages, emails and social media etc effectively.
- Disseminate customer enquiries to appropriate sales staff for follow-up.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution
- Arrange product collection, delivery appointment, refund, product exchange and follow up.
- Liaising with various departments to ensure customer issues are resolved in a fast and timely manner.
Job Requirements:
- Ability to liaise with customers over the customer enquires channels in a professional manner.
- Manage customers’ feedbacks or complaints efficiently in a timely manner.
- Possess excellent computer skills especially Google drives, Google sheets and internet.
- Possess excellent customer service handling skills with good attitude, positive mindset and a good team player.
- Willing to work in Retail hours: 2.30pm – 9pm
- Those with some customer service background will have an added advantage.
- Those without experience but with keen interest in handling customers and IT Savvy especially in Google Sheets, Google Drives are welcome to apply.
- Able to commence work within short notice.
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Audio House Marketing Pte Ltd - Designation:
Cashier - Profession:
Sales / Retail - Industry:
Retail / eCommerce - Location:
Geylang
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