Avatar Techno Services is a global IT Solutions and Services Company established in 2019 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. By 2020 Avatar Techno Services became a leading provider of client-focused IT services and started focusing on IT solutions.
Our services are designed to drive innovation and expansion into new marketplaces while reducing overall costs.
In today’s competitive global market, businesses need technology partners who can understand business strategy and deliver seamless solutions with emerging technologies.
Our team is committed in providing all IT activities right from outsourcing solutions, Infra-structure setup, security consultancy, maintenance, support, project management, software development, testing and much more, which can be tailored on a case-to-case basi
Site Reliability Engineer (SMGG)
Key Responsibilities:
•Provide timely and effective technical support for application-related incidents and service requests.
•Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
•Monitor application performance, identify bottlenecks, and implement performance enhancements.Conduct root cause analysis for recurring issues and implement preventive measures.
•Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
•Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
•Participate in application deployment and release management activities.
•Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
•Support UAT and Interface Testing
Requirements
•Minimum 3 years relevant experience
•Strong technical knowledge and experience in supporting enterprise-level applications.
•Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
•Experience with databases and SQL query language.
•Familiarity with software development life cycle (SDLC) and ITIL principles.
•Excellent problem-solving and analytical skills.
•Effective communication and collaboration abilities.
•Ability to work under pressure and prioritize tasks in a fast-paced environment.
•Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)
Preferred Skillset
•Java – can read
•Oracle Database
•MySQL Database
•Jira
•Excel
•Hosting Platform, include but not limited to, Tomcat, JBoss, IBM Websphere/Weblogic)
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Avatar Techno Service - Designation:
Site Reliablity Engineer - Profession:
IT / Information Technology - Industry:
Computer and IT