Company
Bafco Singapore Pte Ltd
bigassfans.com
Designation
Customer Services Intern
Date Listed
26 Sep 2023
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Wholesale Trade
Location Name
Singapore
Allowance / Remuneration
$1,500 - 2,000 monthly
Company Profile
It is an US MNC company that manufactures fans, evaporative coolers, and controls for industrial, agricultural, commercial and residential use.
We are seeking a motivated and dynamic intern to join our team and assist in our customer service and operational processes. As a Customer Service and Operations Intern, you will play a crucial role in ensuring exceptional customer experiences while gaining hands-on experience in various aspects of our operations. This internship offers an opportunity to develop essential skills in communication, process improvement, teamwork, and problem-solving.
Job Description
Customer Service:
- Handle customer queries and complaints promptly and professionally.
- Manage incoming customer phone calls (average 5-10 calls per day) and provide effective solutions to customer issues.
Operations Support:
- Coordinate end-to-end service and order management, including service fulfillment, job scheduling, and order processing.
- Collaborate with contractors to ensure efficient and timely service scheduling and delivery.
- Assist project engineers in scheduling installations and ensuring timely project completion.
Process Improvement:
- Work closely with the Operations Manager to develop a lean mindset and implement lean-oriented processes.
- Identify areas for process improvement and contribute ideas for enhancing operational efficiency.
This position is already closed and no longer available. You may like to view the other latest internships here.
Related Job Searches:
- Company:
Bafco Singapore Pte Ltd - Designation:
Customer Services Intern - Profession:
Customer Service / Communications - Industry:
Wholesale Trade
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