From that first-ever Burger & Lobster, born in a small Irish pub in Mayfair, it’s fair to say we’ve grown – you can now find us across London, as well as in New York, Bangkok, Malaysia, Kuwait and Singapore. What hasn’t changed, though, is our mission (some say obsession) to make the most of quality ingredients – whether that’s the Nebraskan family-farmed beef that goes into our prime burgers, the freshest Atlantic lobsters or the premium spirits for our tempting cocktails. From that rooftop meeting to your table today, that simple idea stays true.
B&L Topco Singapore was set up in 2019 with a branch at Raffles Arcade and a branch at Jewel Changi. We are constantly looking for new talents in the market to join our growing team, not only for the branches here locally but also opportunities to join the Opening team for markets further afield.
PURPOSE OF THE ROLE
As a Service Executive you are an important member of the team. Working in this position means take orders, serving, cleaning, setting up tables as well as and collecting payment. Working as a SE requires excellent knowledge of food and beverage.
As you will have the most contact with the costumers during their dining experience, it is essential to provide an efficient, fast and polite service at all times to maintain the high quality of our restaurants.
ESSENTIAL DUTIES & RESPONSIBILITIES
Look after a section and ensure that your guests have an amazing B&L experience.
Wipe down the benches
Align the tables
Polish and set up all the tables with napkins and cutlery
Clean, refill and place salt and pepper on tables
Ensure all the stations are supplied
Ensure all condiments are stocked up and placed on tables and stations
Refill the stations with glass cloths, sanitizer, napkins and wet wipes
Refill dessert fridges and dessert toppings
Ensure all the tills are restocked with till rolls and PDQ rolls
Ensure bins are clean and empty
Ensure orders are repeated to the costumers before processing them (food and drinks)
Ensure orders are correctly communicated to the kitchen via ICG
Ensure customers are aware of delays and waiting times
Ensure important information is shared with the other members of the staff
Set up customer tables with correct cutlery according to their food order
Ensure food is served quickly and to the highest standard
Collect payments
Ensure customers had a pleasurable meal/experience
Restock stations with napkins, wet wipes and sauces
Wipe down all chairs and benches
Sweep floor thoroughly
Place sauces in fridges
Clean the station
Ensure dirty laundry is placed in correct bags
Empty all the bins
Clean staff area
Polish remaining cutlery
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- Company:
B&L Topco Singapore Pte Ltd - Designation:
Service Executive - Profession:
Food Services / F&B - Industry:
Food Services / F&B - Location:
Downtown Core