In BMG Hotel 1929 Pte. Ltd., you get to work with highly motivated people and in a fast-paced dynamic culture. Our staff members have the equal opportunities to develop and grow, by having the exposure and chaces to work in different roles, and gain different skill sets.
We believe in a healthy and positive working environment is the key to a happy staff member. We are an expanding team of fun-loving and passionate individuals, who strive to deliver excellency at work and have fun at the same time.
We also believe that taking care of the total well-being of our staff member as they grow with us. This is a place where talents and achievements are recognized, celebrated, and invested in.
- Register guests and assigns rooms. Accommodates special requests by guest on any circumstances.
- Throughly understands and adheres proper credit and cash handling policies and procedures
- Able to apply product knowledge
- Uses suggestive selling techniques to market various rooms and promote other services of the hotel
- Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
- Possesses a working knowledge of the reservation procedures. Takes same day reservations and future reservations
- Proceses guest check-outs
- Reads and writes any information in the daily log. Is aware of daily activities and meetings taking place in the hotel
- Knows all safety and emergency procedures. Is aware of accident prevention policies
- Maintain the cleanliness and neatness of the front desk area
- Preparing sales proposals, updating internal databases with client and contract details and conducting market research.
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BMG Hotel 1929 Private Ltd - Designation:
Hotel Guest Relationship Officer - Profession:
Hospitality - Industry:
Hotel and Accommodation Services