About Bryd
Bryd is an official Slack partner and technology company specialising in enhancing workplace productivity through Slack. We offer expert services and tools to help businesses leverage Slack to its full capabilities, transforming how businesses operate. Founded by an ex-Slack team, Bryd works with clients globally from our HQ in Singapore, providing consulting, hands-on implementation, and developing Slack applications for any business need.
Slack is the number one rated tool for collaboration due to its comprehensive integration capabilities, user-friendly interface, and ability to centralise communication, files, and tools on a single platform. As of 2023, Slack boasts over 20 million active daily users. With its recent acquisition by Salesforce, Bryd stands at the forefront globally of fuelling that growth and widespread adoption of advanced Slack use cases.
About the Role
As a Software & Implementation Engineer intern, you will engage with customers alongside the technical Co-Founder. Your responsibilities include training clients on Slack's best practices and participating in and facilitating Slack usage review projects to assess a customer's current Slack maturity and how to maximise platform benefits. This role may involve conducting org-wide sentiment surveys, reviewing Slack workspace platform usage and its technical design, and holding listening sessions with business stakeholders.
You will design the technical rollout and launch plans for Slack in various businesses, becoming a key member of the consulting and technical delivery team. This role requires comfort in client-facing situations with competencies in development, integration, solution architecture, security, and consulting. You will conduct detailed technical discovery workshops, assess various business functions with security requirements, and translate these findings into a foundational Slack solution built for scale and flexibility. You will be involved in the building, design and deployment of Slack custom applications specified customers, as well as Bryd-designed applications to be launched on the global Slack AppExchange available to all Slack customers.
What You Will Be Doing
Customer Workshop Facilitation: Facilitate sessions to develop technical deployment strategies.
Channel Strategy Workshops: Conduct effective Slack channel setup and management sessions.
Secure Setup Assistance: Configure Slack securely, adhering to IT and governance standards.
Adoption Training and Guidance: Enhance Slack adoption through strategic training.
Technical Presentations: Communicate Slack’s benefits to a broad audience.
Pre-Pilot Sentiment Surveys: Gauge initial user sentiment.
Live Enablement Sessions: Provide real-time training to facilitate effective Slack use.
Ad Hoc Training Material: Distribute learning resources like recorded videos and usage tips.
In-Channel Support: Offer real-time Slack channel support.
Post-Implementation Review: Assess project success and identify improvement areas.
Admin Team Support: Assist the administrative team as needed.
Slack application development Product design, building and delivery at all stages of the engineering life cycle.
System Integration Oversight: Ensure seamless Slack integration with identity management, eDiscovery, data loss prevention, and other SaaS tools.
What You Should Have
Proficiency in programming languages such as Java, JavaScript, Node.js, Python, PHP, CSS.
Understanding of web technologies, data formats, Slack's APIs, SDKs, and development tools.
Knowledge of data exchanges and APIs.
Skills in collaborating with stakeholders to track deployment success and align on processes.
Ability to identify user requirements and develop documentation in compliance with standards.
Basic UX/UI design principles understanding.
Problem-solving and project management skills.
Great communication and presentation skills.
Knowledge of security best practices and compliance in software development.
Education And Experience Required
Fluency in English (additional languages are a plus).
Degree in Business Management with a focus on Information Systems, Computer Science, Software Engineering, Information Technology, Cybersecurity, or a related field.
Knowledge and usage of the Slack platform.
Proficiency in Google Suite and familiarity with Tableau, Excel, or similar tools.
Knowledge of Salesforce CRM & Service Cloud is a plus
Canva/Figma, and screen recording tools like Loom are advantageous.
A keen interest in technology trends and openness to learning new tools.
Participation in hackathons or tech competitions is desirable.
Excellent written and verbal communication skills.
Singaporean or PR status required
We Offer
The opportunity to work alongside co-founders.
Future share option scheme.
The chance to be at the start of a rapidly growing company.
Opportunities for global travel.
Related Job Searches:
- Company:
Bryd - Designation:
Intern, Software & Implementation Engineer, Slack - Profession:
IT / Information Technology - Industry:
Consultancy