Career craft Pte Ltd – Customer Service Executive (Document Specialist)

Company
Career craft Pte Ltd
careercraft.sg
Designation
Customer Service Executive (Document Specialist)
Date Listed
02 Mar 2025
Job Type
Entry Level / Junior Executive
Full/Perm
Job Period
Immediate Start, Permanent
Profession
Admin / Secretarial
Industry
Consultancy
Location Name
Maxwell Road, Tanjong Pagar MRT Station (EW15), Singapore
Address
120 Maxwell Rd, Singapore 069119
Map
Allowance / Remuneration
$2,500 - 3,000 monthly
Company Profile

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders. 

Job Description

Key Responsibilities: 

  • Manage end-to-end immigration application cycles, from content development to final service delivery.
  • Liaising with the client to gather all document packages for the client.
  • Conducting handovers and running through the final document package to the client
  • Adept at copywriting to prepare document packages for the clients
  • Attend to clients' queries and the completion of the formalities during and post submission
  • Other duties as assigned by the company

Job requirements: 

  • Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Strong written and verbal communication skills
  • Ability to work under tight deadlines
Application Instructions
Kindly apply online or send in your updated CV to
EA personnel: Ong Ping Tiong
EA personnel Reg No: R25127323)
EA License No: 24C2562

Agent Note This position is posted on behalf of a client by a third party agent.

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