Carlton Properties Singapore Pte. Ltd. – Guest Service Agent

Company
Carlton Properties Singapore Pte. Ltd.
carltoncity.sg
Designation
Guest Service Agent
Date Listed
25 Mar 2014
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
Immediate Start, For At Least 6 Months
Profession
Food Services / F&B
Industry
Hotel and Accommodation Services
Location Name
1 Gopeng Street, Singapore 078862
Allowance / Remuneration
$500 - 700 monthly
Company Profile
CARLTON CITY HOTEL SINGAPORE is situated in the historical district of Tanjong Pagar along the fringes of Chinatown and Raffles Place and within the Central Business District. Positioned as an International Business Hotel, Carlton City is attuned to the needs of the well-travelled guests with a taste for style and comfort. Tech-savvy guests can also enjoy a high degree of accessibility with integrated Wi-Fi connectivity throughout the hotel. Designed by the reputed Hirsch Bedner Associates, Carlton City is the second property of the Carlton brand. Timeless and contemporary, Carlton City is a business hotel that reflects the same sense of tradition and excellence that is exemplified by the first hotel.
Job Description

Under the supervision of Duty Managers, he/she is to perform the check in and check out process in a friendly and efficient manner.                                                                                                                 

  1. Performs check-ins and check-outs             
  2. Cashiering duties                   
  3. Issuance of guest room keys            
  4. Room blocking                       
  5. Coordinating with Housekeeping.                  
  6. Updating PMS ( Opera )                    
  7. Able to upsell                        
  8. Handling guest enquiries by acquiring good product knowledge                
  9. Ensures guest safety                       
  10. Handling of complaints                      
  11. Promote, develop and maintain strong working relations                 
  12. Observing punctuality and attendance       
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