Carter Solutions (S) Pte Ltd – eCommerce Customer Service Care

Company
Carter Solutions (S) Pte Ltd
cartersolutions.com.sg
Designation
eCommerce Customer Service Care
Date Listed
30 Mar 2021
Job Type
Entry Level / Junior Executive
Part/TempIntern/TS
Job Period
Flexible Start - Flexible End
Profession
Others / General Work
Industry
Computer and IT
Location Name
27 New Industrial Road, Singapore
Address
27 New Industrial Rd, Singapore 536212
Map
Allowance / Remuneration
$600 - 1,000 monthly
Company Profile
Carter Solutions (S) Pte Ltd is a fast-growing IT multifaceted company incorporated in 2014. We provide managed print services, IT equipments, and a full-service web design and development agency. We have invaluable experience and knowledge to help SME and Enterprises achieve positive results for over ten years. We are known for our customer-centric experience with reliable support.
Job Description

- Handling our e-commerce platform chats with customer's 

- Work with manager to ensure proper customer service is being delivered

- Answer questions from customers about delivery statuses

- Work closely with operations to maintain efficient tracking

- Ensure and upkeep the service level to the clients and resolving their daily needs and requirements

- Maintain established metrics and high customer satisfaction ratings

- Ad-hoc duties such as data-entry & recording

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