CaterSpot – Operations Intern

Responsibilities:

 Setting up and optimizing CaterSpot’s operations through innovation and process development

 Working collaboratively with other members of the Live Ops team; to ensure good operational performance.

 Put in place and maintain good reporting on the teams KPI’s and usage of the tools.

 Prepare training material and coach all stakeholders using the tools on the best practices.

 Supervising the day-to-day work of operations support staff.

 Engaging with riders to understand issues and improve satisfaction.

 A whole load of exciting ad hoc tasks and challenges!

Requirements:

 Enrolled in or completed degree/MBA at a top university.

 First working experience with, preferably with focus on operations.

 Fluent in English. Proficiency in Cantonese would be an advantage.

 Demonstrated ability to work in a fast-paced customer facing environment.

 Tech savvy, good PC skills, e.g. MS Office, Google Docs, Google Sheets.

 A quick and calm thinker when under pressure, multitasking pro!

 Strong communication and organization skills - the ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.

 Self-motivated and a great team player - if you don’t know the answer, you know where to look and who to ask!

What we offer:

 Become one of the first team members of the Asia’s fastest growing online catering marketplace.

 Open, respectful, fun company culture with people who seriously enjoy what they are doing.

 Strong focus on your professional development and many opportunities for progression.

 Great exposure into multiple aspects of a fast-growing, game changing business..

 Real impact on the company's growth and evolution and be rewarded for it