CEVA Logistics Singapore Pte Ltd – Operations Coordinator (Mandarin Speaking)

• Effective and efficient communications with all stakeholders
• Manage disruptions and crisis that present risk to the supply chain
• Monitor KPIs and continuous improvement opportunities
• Ensure adherence to established work standards and work processes
• Ongoing onboarding and training of vendors SOP and systems use
• Induct and train vendors, both initial and ongoing
• Implement changes to processes or policies as determined by the process owners
• First point of contact for all operational issues with the customer
• Track compliance performance of 3PL providers and carriers
• Support the preparation of periodic reporting, monthly reviews and quarterly business reviews
• Support contract/account manager to ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness and accuracy
• Suggest corrective actions as necessary to prevent / address issues as they arise

Job Requirements:

• Able to commit to 1 year contract, subject to conversion to perm
• Minimum qualification of Diploma in Logistics / Supply Chain / Business Administration or equivalent
• Proficient in Microsoft Office Suite
• Operational experience in Freight forwarding logistics and International Supply Chain Management preferred
• Ability to work under pressure in a fast-paced environment
• Understanding of Supply Chain Management concepts and logistics processes
• Knowledge of transportation/warehouse management systems
• Able to communicate in Mandarin to liaise with Mandarin- speaking vendors
• On the job training will be provided

Other Information:

• Working Hours: Monday to Friday: 8:30am to 5:30pm, Saturday: 8:30am to 12:30pm
• Company shuttle available from Aljunied & Potong Pasir MRT