Challenger is a dynamic regional IT retailer known for its strong brand name, attractive ValueClub member privileges and strong product partnerships with major global brands. Since our founding in 1982, we have expanded to almost 40 stores across Singapore.
With one of the best-in-class loyalty programme in the retail scene, Challenger’s ValueClub let our half a million (and growing) members enjoy discounts on the latest IT products while being assured of quality, value and service. In 2012, we started our private label Valore, bringing affordable lifestyle and mobility accessories to our customers.
Challenger has a culture that spans over 30 years. During this period, we have built a dynamic, friendly and fun environment that provides tremendous growth and development for each staff. We value all our staff and recognise them for their individuality.
https://www.challenger.sg/
Key Responsibilities:
Replace faulty hard drives in desktops and laptops
Repair laptops by replacing parts such as screens, keyboards, and motherboards
Troubleshoot and diagnose computer problems
Install new software and hardware on clients' computers
Identify and resolve network issues
Maintain accurate records of work done and time spent on each job
Provide excellent customer service, handle client inquiries, and follow up after jobs are completed
Stay up-to-date with the latest technology trends and advancements
Collaborating with other IT professionals to ensure efficient operation of computer systems
Requirements:
Higher Nitec in Computer Science, Information Technology or a related field
Proven experience as an IT Technician or similar role
Strong knowledge of computer hardware and software systems, including Windows and Mac OS
Expertise in diagnosing and troubleshooting computer problems
Ability to multitask and prioritize work assignments
Excellent communication skills, both verbal and written
High attention to detail and accuracy
Ability to work independently and as part of a team
Related Job Searches:
- Company:
Challenger Technologies Ltd - Designation:
IT Technician Intern - Profession:
IT / Information Technology - Industry:
Retail / eCommerce - Location:
Geylang