C’ignature Enrichment has been serving more than a quarter of a million youths and adults over the years. From success to significance, we enrich lives through a fruitful, well-rounded and satisfying learning journey. It is our mission to stay relevant to the training needs in Singapore, providing top-quality holistic executive programmes through strategic collaboration and seamless integration with industry specialists.
As part of our growth and expansion, we are looking for passionate, competent and talented individuals to join our corporate training division.
SERVICE CONSULTANT
(Singapore)
Responsibilities:
- To support sales consultant to achieve and co deliver the annual target or the monthly generation of sales revenue.
- To plan, strategize, execute and project manage programmes effectively.
- To administer the service quality policy exceeding customer expectations.
- To coordinate with programme managers/directors for manpower, logistical as well as administrative needs for all programmes represented.
- To ensure pre and post programme/ event/ camp/ completion.
- To work closely with consultants to plan and execute proper work processes and ensure timely and accurate feedback is channeled to departments concerned to facilitate work improvement.
- To build and maintain positive relationship with clients and ensure the clients are pleased with training outcomes and working experience.
Requirements:
Candidates who has no prior experience but are driven and wanting to succeed are welcome
Keen interest in the education/training industry
Ability to innovate and communicate ideas effectively
Proven ability to work in a highly dynamic and fast paced environment
Team player and agile learner who is keen to work with faculty to develop outstanding tailor-made solutions for clients/schools
Ability to plan, prioritize and execute multiple simultaneous projects
Proven track record of success in a customer-facing role
Experience in training/school industry would be advantageous
Demonstrated ability to think analytically
Excellent customer orientation and account management skills
Excellent oral, written communication and presentation skills
Having a growth mindset and continuous development
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- Company:
C'ignature Enrichment Group - Designation:
Service Consultant - Profession:
Education / Training - Industry:
Early Childhood Care and Education