CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. CIMB Bank Singapore offers banking solutions catered to your every financial need with our consumer banking, commercial banking, Islamic banking and asset management products and services. At CIMB, we believe that our people are our greatest assets in realising our vision of becoming Southeast Asia’s most valued universal bank. We offer an environment that is inspiring, creative, challenging and above all, one where our people can realise their full potential.
This internship stint is within the Transaction Banking Cash Management team covering Solution Management in Singapore
The Intern under Solution Manager is responsible for client engagement at the on-boarding phase as the first point of engagement to the client during the engagement process
He/she will make outbound calls to qualify and convince the customer on electronic channel usage. He/she will need to understand and explain to the customers CIMB’s unique selling point and the various transaction types available on electronic channel. Perform basic requirement gathering through understanding customer’s transactional requirements
This involvement is primarily in the form of outbound calls to the client and requires him/her to have a basic understanding on the workings of the SME segment (and beyond) in terms of their cash flow management
He/she is required to work closely with Solution Managers to secure user training appointments with successful turn up
He/she is also required to assist in managing the turnaround time of application submissions to the registration team and is required to understand the system design and may be required to communicate documentation requirements to internal stakeholders (RM community)
Adhoc-assignments on workflow process improvement and good excel skills is a good to have
Required Competencies and Skills:
- Excellent communication and telephone skills. Bubbly and energetic personality.
- Good excel skills, to be able to write formulas and automate workflow processes (good to have)
Timeline: 3 to 6 months subject to candidate’s availability (min 3 days per week basis)
Related Job Searches:
- Company:
CIMB Bank Berhad - Designation:
Intern, Cash Management (Solution) - Profession:
Banking / Finance - Industry:
Finance - Location:
Downtown Core