Company
CIMB Bank Berhad
cimb.com
Designation
Intern, Consumer Banking (AYS & Cards Support)
Date Listed
11 Jan 2023
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Banking / Finance
Industry
Finance
Location Name
Raffles Place, CIMB Plaza, Singapore
Address
30 Raffles Pl, Singapore 048622
Map
Allowance / Remuneration
$1,000 monthly
Company Profile
CIMB Group is a leading ASEAN universal bank, one of the largest Asian investment banks and one of the world's largest Islamic banks. CIMB Bank Singapore offers banking solutions catered to your every financial need with our consumer banking, commercial banking, Islamic banking and asset management products and services. At CIMB, we believe that our people are our greatest assets in realising our vision of becoming Southeast Asia’s most valued universal bank. We offer an environment that is inspiring, creative, challenging and above all, one where our people can realise their full potential.
Job Description
- Handle email request for both retails and credit cards enquiry.
- Handle enquiry from social media platform.
- Handle service and sales enquiries
- Resolution of complaints within guidelines
- Logging of service requests, complaints and enquiries
- Ensure requests or investigations are completed appropriately and faxed/emailed out to other channels/departments within SLA
- Ensure superb follow-up and fulfil promises made to our customers
- Verification of account opening documents
- Call customers to follow up on pending documents if any and explain product mechanics when necessary
- Review account opening applications within Service Level
- Review, maintain and check for completeness and accuracy of input data entry for account opening application and data enrichment
- Handle service and sales enquries
- To continually propose and implement workflow and productivity improvements
- Resolution of complaints within guidelines
- Highlight of operational issues
- Logging of service requests, complaints and enquries
This position is already closed and no longer available. You may like to view the other latest internships here.
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- Company:
CIMB Bank Berhad - Designation:
Intern, Consumer Banking (AYS & Cards Support) - Profession:
Banking / Finance - Industry:
Finance - Location:
Downtown Core
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