CIO Network Pte Ltd – Customer Service and Operations

Company
CIO Network Pte Ltd
opengovasia.com
Designation
Customer Service and Operations
Date Listed
13 Nov 2024
Job Type
Entry Level / Junior Executive, Experienced / Senior Executive
Full/PermPart/Temp
Job Period
Flexible Start - Flexible End
Profession
Events / Promotions
Industry
Creative / Media
Location Name
2 Boon Leat Terrace, Singapore
Address
2 Boon Leat Terrace, Singapore 119844
Map
Allowance / Remuneration
$800 - 1,500 monthly
Company Profile

OpenGov Asia is committed to creating an open, diverse, entrepreneurial, and dynamic workplace that encourages employees to contribute to the best of their ability.

Purpose:   Inform and Empower

Vision:       Delivering exciting engagements that inform and empower digital executives.

Mission:    To provide platforms that enable the sharing of ideas, knowledge and expertise. Bringing Digital Executives together to grow and learn from their engagement experience with OpenGov.

We champion the events space by creating interactive events that bring cutting-edge technologist in front of their customers. Our events at five-star hotels deliver a unique experience to our customers.  

Job Description

The Opportunity

CIO Network Singapore office is seeking an experienced Event Operation Executive (Client Experience Specialist) to help support our event’s sponsorship needs within the operations group. This role includes handling clients and operations requirements.

This is an excellent opportunity for someone with polished customer service skills and previous experience working in the events industry in an operational capacity.

Responsibilities

Reporting to the General Manager, the Event Operation Executive (Client Experience Specialist) will be responsible for, but not limited to:

Handling sponsors’ liaison and management of their exhibition stand,

  • OpenGov Gamification Tables, wish lists and logistics for conferences, breakfast dialogues and training programmes
  • Liaise with sponsors in the run-up to the conference, making them feel confident that they are in safe hands. Provide outstanding customer service throughout to ensure our clients return year on year.
  • You are computer literate and experienced in Word, Excel and PowerPoint. You must keep excellent control and well-organised records of the sponsor's details – admin and project management work are crucial for this role.
  • Managing events budget and ensuring all budgets properly filed and recorded
  • Work with marketing, Sales and Sponsorship team to ensure every part of every sponsorship contract has been fulfilled, even where it affects or crosses other department.
  • Liaise with external providers including venues, contractors, suppliers, etc., obtaining quotes, negotiating costs, selecting the provider and managing the ongoing relationship.
  • Pre-show and on-site exhibitor/sponsor liaison and support
  • On-site management of all logistics and ensuring everything run smoothly
  • Manage reporting for clients for the digital platform
  • Ensuring sponsor's logo and profiles are upload on the website
  • Manage ad-hoc projects
Application Instructions
Please apply for this position by submitting your text CV using InternSG.
Kindly note that only shortlisted candidates will be notified.

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