About Us
Circles.Life revolutionizes the digital services industry by giving power back to our customers. Born in Singapore as Asia’s first and most successful digital mobile services, our services have been rapidly gaining market share since our 2016 launch, while delivering best-in-class customer experience. We are owning the market in innovation, customer happiness and growth.
Looking ahead, Circles.Life plans to further leverage its telco technology, including a new digital data platform to create more lifestyle products. Discover, an AI-driven events feature, is the first of many more.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Do you want to get firsthand insights on how a hyper-growth company operates and be part of building disruptive technology? Are you passionate about being part of a fun, ambitious team that thrives in an entrepreneurial tech environment?
If the answer is YES, read on to find out more!
Customer Service & Operations Intern (Vendor Management) - Convertible To Full-time
Circles.Life is looking for a Customer Service & Operations Intern (Vendor Management) who will be a major driver in setting up and running the CS and operational requirements for an exciting new Circles.Life project.
Key responsibilities include:
- Liaising with multiple vendors against tight timelines to ensure successful and timely product execution and delivery
- Translating business requirements into functional requirements across Operations and Customer Service
- Crafting and reviewing Statement of Work with vendor partners; ensuring alignment across all stakeholders involved
- Setting up FAQ content page and working with relevant parties to populate necessary pages
- Review, analyse and summarise performance reports; conduct root cause analyses and propose recommendations targeted at problems identified
Requirements:
- Must be able to commit to a period of at least 4 months with intentions to be converted to a full-time permanent employee
- Bachelor degree in Business; operations major preferred
- Graduate or penultimate-year university student with experience in the delivery and logistics industry preferred (with intent of conversion post-internship)
- Strong project management and communication (verbal and written) skills required
- Ability to perform quantitative analysis (on Excel) and strong analytical ability to understand the drivers behind the numbers
Related Job Searches:
- Company:
Circles.Life - Designation:
Customer Service & Operations Intern (Vendor Management) - Profession:
Marketing / Public Relations, Others / General Work - Location:
Tiong Bahru