About Us
Circles.Life revolutionizes the digital services industry by giving power back to our customers. Born in Singapore as Asia’s first and most successful digital mobile services, our services have been rapidly gaining market share since our 2016 launch, while delivering best-in-class customer experience. We are owning the market in innovation, customer happiness and growth.
Looking ahead, Circles.Life plans to further leverage its telco technology, including a new digital data platform to create more lifestyle products. Discover, an AI-driven events feature, is the first of many more.
We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Do you want to get firsthand insights on how a hyper-growth company operates and be part of building disruptive technology? Are you passionate about being part of a fun, ambitious team that thrives in an entrepreneurial tech environment?
If the answer is YES, read on to find out more!
Role
We have an opening for a Customer Success/Operations intern who wants to gain valuable experience and exposure at a rapidly scaling telco startup in Singapore.
Do you want to get first-hand insights on how a rapidly scaling tech startup operates?
Do you enjoy working within an entrepreneurial environment, having personal freedom to act, and be part of a fun, energetic team who are running at full speed to ignite a digital disruption in telecommunications?
If the answer is YES, read on to find out more about the role at Circles.Life!
Responsibilities
- Define the customer journey and work towards improving customer experience.
- Data Analysis and reporting on a daily basis. Share user insights with internal teams in a systematic and structured manner in order to improve the customer experience.
- Benchmarking the service standards and process against industry leaders and mapping and revising our processes.
- Proactively ensure processes, policies and procedures are working the most efficient way and are being reviewed for improvements regularly.
- Work in sync with the Support and Operations team and multi-task on projects
Requirements
- Able to commit for at least 6 months
- Strong Analytical thinking, data-driven decision-making, and creative problem- solving skills
- Highly accountable, resourceful, and success-driven
- Attention to detail in a highly tactical, execution-centered environment
- Someone who can thrive when pulled in many directions; you are keen to do both big and small things that advance common goals
Related Job Searches:
- Company:
Circles.Life - Designation:
Customer Success / Operations Intern - Profession:
Logistics / Supply Chain / Transport - Industry:
Computer and IT