Clarins Pte Ltd - Beauty Therapist

Company

Clarins Pte Ltd

Designation

Beauty Therapist

Date Listed

29 Mar 2022

Job Type

Entry Level / Junior Executive, Experienced / Senior Executive

Job Period

Flexible Start, Permanent

Profession

Personal Care / Beauty

Industry

Beauty Services

Location Name

Singapore

Allowance / Remuneration

$2,200 - 2,800 monthly

Company Profile

The therapist role is to execute treatment and advises to customer. She must be ready to serve and give professional advice to the customers.

Job Description

GENERAL ATTITIUDE AND DISICIPLINE

To prepare room for the first appointment of the day
Prepare room for her first customer
To collect IPod and tablets
To ensure that lights, bed, music and room temperature are set correctly.
To check that trolleys have sufficient products, disposals and rooms are ready to serve.
To request for replenishment of stocks for trolley with Customer Services Executive when required.
To be ready for briefing
To attend daily briefing session with OM / CSS.
Must be aware of customers’ profile and buying behaviors prior to her arrival.
To know what to promote / sell advise before she comes with the advice from the Client Dossier / OM.
To know how many packages are balanced and CCB points left so that you will follow-up with up-selling or propose redemption of rewards.

SERVICE

To receive clients at the Welcome or Lounge / VIP areas
Greet with warmth and introduce one-self (if she is first time customer to you).
To do a quick consultation and follow-up with her last program.
Advise her on the retail products that will work for her from what you find out via your consultation
To explain to her how the treatment is going to work on her, how the Pro Formulas going to treat her skin conditions / concerns using a tablet.
To use tablet as a tool to convince or to check her records. In the event the tablet is not implemented yet, use the Client Dossier.
Offer another drink before treatment, suggest visit to the restroom prior to the treatment.
To introduce the retail area and what is key launch for the month (visual / tester stand).
Introduce the re-powdered area. Inform where you are going to meet up after the treatment.
More intimate skin check to be done in the treatment room for privacy reasons.
To welcome her to her treatment room
Introduce the lightings and its purposes before customer lie on the bed.
Install her (To show and explain the hygiene pack, shoes and jewellery to place in a safe place).

GENERAL ATTITIUDE AND DISICIPLINE

To prepare room for the first appointment of the day
Prepare room for her first customer
To collect IPod and tablets
To ensure that lights, bed, music and room temperature are set correctly.
To check that trolleys have sufficient products, disposals and rooms are ready to serve.
To request for replenishment of stocks for trolley with Customer Services Executive when required.
To be ready for briefing
To attend daily briefing session with OM / CSS.
Must be aware of customers’ profile and buying behaviors prior to her arrival.
To know what to promote / sell advise before she comes with the advice from the Client Dossier / OM.
To know how many packages are balanced and CCB points left so that you will follow-up with up-selling or propose redemption of rewards.

SERVICE

To receive clients at the Welcome or Lounge / VIP areas
Greet with warmth and introduce one-self (if she is first time customer to you).
To do a quick consultation and follow-up with her last program.
Advise her on the retail products that will work for her from what you find out via your consultation
To explain to her how the treatment is going to work on her, how the Pro Formulas going to treat her skin conditions / concerns using a tablet.
To use tablet as a tool to convince or to check her records. In the event the tablet is not implemented yet, use the Client Dossier.
Offer another drink before treatment, suggest visit to the restroom prior to the treatment.
To introduce the retail area and what is key launch for the month (visual / tester stand).
Introduce the re-powdered area. Inform where you are going to meet up after the treatment.
More intimate skin check to be done in the treatment room for privacy reasons.
To welcome her to her treatment room
Introduce the lightings and its purposes before customer lie on the bed.
Install her (To show and explain the hygiene pack, shoes and jewellery to place in a safe place).

Other responsibilities may be added to the above, which are consistent with the title BEAUTY THERAPIST.

This position is already closed and no longer available. You may like to view the other latest internships here.

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Clarins Pte Ltd – Beauty Therapist