Groupe Clarins is a trusted family-owned beauty company. We are proud of our culture, which combines an entrepreneurial spirit, agility and curiosity. We value the contribution of our talented employees all around the world and anticipate the long-term impact of our decisions to promote responsible beauty. With strong brands offering distinctive high-quality products and services, our purpose is “making life more beautiful, passing on a more beautiful planet”.
Ready to bring passion into your career?
A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its raison d’être is "making life more beautiful, passing on a more beautiful planet".
Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.
Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.
Do you want to help write the next chapter of our story? We are looking for an Intern - eCommerce based in Singapore.
THE ROLE:
This internship offers a unique opportunity to gain hands-on experience in e-commerce as well as regional exposure within the dynamic premium beauty industry while contributing to the growth of our APAC business.
As an Intern - eCommerce, you will assist in the development and implementation of e-commerce strategies tailored to the APAC market, supporting mega eCommerce campaigns like 618, D11, Black Friday, and optimizing daily eCommerce operations and website performance.
You will also monitor competitors’ activities and collaborate with teams like Customer Experience, CRM, Digital tech and Marketing on various projects.
You will report to the Associate E-commerce Director, APAC and will be based in Singapore.
WHAT YOU'LL DO:
- Assist in the development and implementation of e-commerce strategies tailored to the APAC market
- Support the management of online sales channels, including website optimization, content management, and e-merchandising
- Assist in the creation of digital marketing campaigns, mega campaigns and other promotional activities to drive online traffic and sales
- Conduct market research to identify trends, opportunities, and competitor analysis within the premium beauty industry
- Collaborate with cross-functional teams like Marketing, CRM & CX, and Digital tech team to ensure seamless online customer experience
- Monitor and analyze e-commerce performance metrics and provide actionable insights for continuous improvement
- Assist in monitoring & analyzing customer reviews on the website and NPS feedback, following up on action plans
- Assist in the coordination of product launches and online events, ensuring alignment with regional marketing strategies
- Conduct site audit of key eCommerce marketplace/ e-retailers on content, promotions, merchandising, features & functionalities, etc. on both Clarins & competitors
Other responsibilities may be added to the above, which are consistent with the title Intern - eCommerce.
YOU HAVE:
- Minimum eCommerce, Business, Marketing, or related degree
- Passion for the beauty industry with a strong interest in e-commerce and digital marketing
- Good analytical skills and/or mindset
- Excellent People and Communication skills with an ability to adapt to different personalities
- Team player
- Organized, detail-oriented with the ability to multitask and prioritize tasks effectively
- Proficiency in Excel and PowerPoint
- Familiarity with e-commerce platforms /tools such as SFCC, GA4 would be a plus
- Ability to work independently and as part of a team in a fast-paced environment
WE HAVE:
- Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
- Unique products and innovative services
- A commitment to Social & Environmental Responsibility embedded in our raison d'être
- A caring and inclusive corporate culture
- Development and training opportunities
- Attractive compensation and benefits
- A flexible work environment, with up to 2 days of remote working per week
If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.
At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.
To learn more about our group and our commitments to people and the planet, visit www.groupeclarins.com.
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