ClearSK Healthcare Pte Ltd – Clinic Executive (Admin and Customer Service)

The suitable, Part Time/Full Time/Intern candidates can expect the following attractive benefits package:

- Attractive remuneration package with 5 days work week

- Comprehensive on job training and professional guidance provided.

- Fast-track career path for the fast learner and high performer

- Opportunity to work alongside doctors and management.

- Benefits include a generous package of free medical aesthetics treatments.

- Work in nice ambience and good location clinics near MRT station.

Responsibilities:

• Provide excellent customer service, including check-in/out procedures and addressing customers’ inquiries.
• Check-in customers, record the visits and update customer information on internal database. 
• Responsible for daily check on stock usage and patch recording or data entry of any differences.
• Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
• Assist customers with electronic purchases and account access on their mobile devices.
• Facilitate sign-in and out procedures for customers.
• Stay within close proximity to the counter to fulfill duties effectively. 
• Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management. 
• Assist consultants to prepare the sales documents and consent annex. 
• Handles booking of appointments, sending appointment reminders via WhatsApp 
• To make follow-up calls after clinic visits to provide advice about post-treatment care and book review appointments with doctors.
• Step-out and events to generate leads of awareness. 
• Assist in any other clinic-related matters as required.

What We're Looking For:

• Minimum 'O' level, Poly diploma or Bachelor’s degree from reputable universities preferably in Business Admin, Science or Health Sciences.
• Relevant administrative experience preferred; basic math skills required.
• Strong customer service skills with excellent communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Proficiency in stock administration and inventory management.
• Comfortable with electronic payment systems and mobile device usage.
• Professional demeanor and ability to work within designated areas.
• Willingness to adapt and participate in job rotation and career path planning.
• Excellent organizational abilities with a high level of attention to detail.
• Proficient in IT systems
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing top-quality care to our customers and contributing to our team's success.

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.