Cold Flings Pte Ltd – Ice Cream Cafe Service Crew

We are looking for enthusiastic and customer-focused individuals to join our team as a Service Crew at Cold Flings. You will be the face of our cafe, serving delicious ice cream and providing excellent service to all our customers.

Key Responsibilities:

• Greet and welcome customers in a friendly and engaging manner.
• Serve ice cream, and other cafe menu items following company guidelines and food safety standards.
• Take orders accurately using a POS system and process payments.
• Assist customers in selecting flavors, toppings, and other items, offering suggestions and answering questions.
• Ensure the cafe is clean and well-maintained, including counters, tables, and ice cream displays.
• Assist with the preparation of basic cafe items such as waffles.
• Restock supplies, including napkins, cups, toppings, and ice cream.
• Handle customer inquiries or concerns professionally and promptly.
• Adhere to food safety and hygiene practices.
• Assist with opening and closing duties, as assigned.

Requirements:

• Positive attitude and willingness to provide excellent customer service.
• Strong communication skills and ability to work in a team.
• Ability to multitask and work efficiently under pressure.
• Prior experience in a cafe or food service setting is an advantage, but not required.
• Flexibility to work shifts, including weekends and holidays.
• Must be able to stand for extended periods and handle physical tasks such as lifting ice cream tubs and cleaning.

Benefits:

• Competitive hourly wage or salary.
• Opportunity for growth and development within the cafe.
• Staff discounts on all menu items.
• Fun and vibrant working environment.
• Training provided for those new to the role.