Collabera – Desktop Support Engineer

Company
Collabera
staffondemand.sg
Designation
Desktop Support Engineer
Date Listed
23 Dec 2015
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Flexible Start - Flexible End
Profession
IT / Information Technology
Industry
Human Resources
Location Name
Singapore
Allowance / Remuneration
$800 - 3,000 monthly
Company Profile
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but we are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions

--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)

--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description
Job Description

• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
• Involve in client platform implementation/upgrade project.

Qualifications

Primary Skill: Windows 7

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