Collabil – Content and Community Manager

Key Responsibilities

Content Creation and Curation

• Develop and execute a comprehensive content strategy aligned with Collabil’s mission and marketing goals.
• Create engaging, high-quality content for our social media platforms, blog, app and email campaigns.
• Curate relevant content that resonates with international students, celebrating their diversity and challenges.
• Produce multimedia content (graphics, videos, etc.).
• Track content performance and optimise this based on data analytics.

Community Engagement

• Serve as the voice of Collabil on all social media platforms, posting regularly and responding promptly to user comments and messages.
• Cultivate a vibrant online community by fostering meaningful discussions, interactions and user-generated content.
• Organize and promote community-building initiatives such as online events, AMAs and cultural exchange discussions.
• Monitor and moderate community forums and app-based interactions to maintain a safe and inclusive environment.

User Support and Insights

• Act as the bridge between the community and the product team, gathering user feedback and insights to inform product improvements.
• Build relationships with power users and influencers within the international student community.
• Implement and analyse surveys and polls to understand community sentiment and engagement trends.

Growth and Strategy

• Identify opportunities to grow Collabil’s community organically, particularly through social media and partnerships.
• Strategize and execute campaigns that attract and retain users.
• Establish and maintain partnerships with relevant organisations, universities and influencers to amplify Collabil’s reach.

Requirements

Must-Have Skills and Experience

• 1+ years of experience in content creation, social media management or community engagement.
• Exceptional writing and storytelling skills with a keen eye for detail.
• Proven ability to build and maintain online communities across platforms like Instagram, TikTok, Facebook and LinkedIn.
• Understanding of the challenges faced by international students or young adults living abroad.
• Data-driven mindset, with experience analysing metrics and adjusting strategies accordingly.

Preferred Qualifications

• Experience working in startups, international education or youth-focused organizations.
• Familiarity with tools such as Canva, Hootsuite, HubSpot or similar platforms.
• Basic graphic design, video editing or photography skills.
• Multilingual proficiency or experience working with multicultural audiences.

Personal Attributes

• Empathy and cultural sensitivity.
• Proactive, organized and resourceful.
• A passion for fostering connections and helping others succeed.
• Ability to thrive in a fast-paced, collaborative environment.

Why Join Collabil?

• Be part of a mission-driven company making a meaningful impact on the lives of students and young adults worldwide.
• Work in a flexible, friendly environment with a supportive and innovative team.
• Grow your skills and career as we expand globally.