Cove is the new way to rent your home! We’re a smart-rental marketplace making it easier and more affordable for young people to rent in flatshares. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. Our tenants get matched with great flatmates and also have access to our community events around the city. Check us out at www.coveliving.co
Working for Cove gives you the opportunity to join an exciting young start-up incubated through Antler.co. There will be lots to learn as you’ll be working directly with the three co-founders Sophie, Luca and Guillaume and get to experience first hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We will always welcome your inputs and ideas and actively encourage your development. The team is fast paced, hard-working and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in. You’ll be working out of WeWork’s flagship Beach Road office complete with free coffee, free beer, table tennis and plenty of activities to get involved in.
Role Purpose: To build the Cove brand and community in Singapore, fuelling tenant growth and retention and increase efficiencies in supply acquisition.
Goals/Deliverables:
- Increase numbers of tenant enquiries across all channels through quality listings and paid, owned and earned media
- Increase conversion rates through first class customer experience
- Increase retention of tenants through community mgmt and events
- Reduced time to deal with tenant requests
- Improved tenant satisfaction
- Deliver all initiatives within agreed budgets
Core Responsibilities:
- Supporting the Chief Marketing Officer with Facebook and Instagram marketing
- Designing and creating digital marketing assets for Classifieds, Facebook and Instagram in line with the Cove brand guidelines
- Creating compelling property listings across the website, classifieds and social media
- Organising awesome monthly Cove events for all our flatshare tenants
- Carrying out regular reviews and and reporting of marketing activities
- Collating tenant feedback to drive continuous improvement
- Developing sales materials for landlords (with support from marketing on design)
- Updating property listings on the Cove website
- Working closely with operations manager to onboard properties
- Maintaining accurate records/ticketing history on property issues
- Manage stock levels of small furnishings and household items
- Managing the photography of properties
Experience and Qualifications Required:
Essential
- Working towards/completed an undergraduate degree in any field (business related is a bonus)
- Strong academic track record
- Some prior work experience
Preferred
- Can use Adobe photoshop and Adobe illustrator
- Experience in project management
Core Skills/Competencies:
- Relationship building
- Great spoken and written English
- Consumer empathy
- High drive for results
- Ability to be flexible deal with ambiguity
- Creativity
- Attention to detail
- Visual design acumen
- Organisation
- Commercial business acumen
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Cove Living - Designation:
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