We're a fast growing, highly energetic co-living start-up in Singapore! Cove has been around since 2018 and has quickly grown to 500+ rooms in Singapore alone over the past 3 years, with a branch in Indonesia as well. Our number one goal is to ensure that the whole flat hunting process is as easy and as friendly as possible. Corporate's not really our style - we aim to develop an easy-going and professional relationship within the team and with our customers. If you want to work for a fast-growing start-up while also being put straight into a role of responsibility with genuine and direct impact on the trajectory of the company's success, this is the place.
Job Type: 3 months Internship (Part-time also doable)
Reports To: Paolo (Sales Manager)
Role Purpose: We’re looking for highly driven individuals who know how to work hard, play hard. YOU WILL NOT BE DOING COLD CALLS OR FINDING LEADS. We do that for you! You'll definitely need a sense of humor and high energy for the role. Your main focus will be in securing great tenants for our awesome co-living spaces, pitching value offer and building our strong and vibrant community of young professionals in Singapore. The manager and team will be holding your hand through your time with us, so you won't be left alone. We want you to walk away from this internship having learned what it means to be customer facing.
Goals/Deliverables:
➢Directly closing contracts on already qualified interested leads - end to end experience from nurturing to negotiating
➢ Own the booking process and ensure smooth handover from sales to community experience team
Core Responsibilities:
- Liaise with potential tenants to understand their requirements, share property information, arrange viewings and onboard them to COVE
- Leverage on sales best practices to convert leads during viewings and post viewing stage
- Collaborate closely with customer support team for lead insights
- Collate leads or tenant feedback to drive continuous improvement for sales and marketing team.
- Help to continuously improve tenant experience
Experience and Qualifications
- Completed or pursuing an undergraduate degree in any field (business related is a bonus, but if you've got what it takes, we'd love to have you!)
- Strong academic track record
- Experience in a sales/marketing/customer service role
- Strong sense of empathy, responsibility, and humor + energy
- Independent - as your time to some extent can also be scheduled by yourself for a semi-flexible work day. Some days are heavier, and some are very light!
Core Skills/Competencies:
★ Relationship building
★ Great spoken and written English
★ A very strong sense of empathy and willingness to help others
★ High drive for results and personal growth
★ Ability to be flexible deal with ambiguity
★Quick witted and high energy
What’s in it for You:
Working for COVE gives you the opportunity to join an exciting young start-up incubated through Antler.co. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. We always welcome your inputs and ideas and act on your contributions and suggestions to better improve the experience both for yourself and our customers. The team is fast paced, hard- working and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.
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