Daimler Singapore is a regional hub for Daimler AG. The office in Singapore oversees business development of the passenger and commercial vehicle business in Singapore, South Asia & South Pacific region and is the Asia-Pacific & African headquarters for the financial services division. The Group maintains a large and significant IT hub in Singapore as well as a regional logistics center, which supplies to the Asia-Pacific Region.
We offer you the opportunity to gain exposure and experience on how a multinational corporation is driven by diversity, commitment and passion – especially in the company that invented the automobile and has been innovating ever since. You can look forward to a series of varied assignments within challenging projects where you work independently and give you insights into the organizational and productive processes of a globally operating automobile manufacturer.
Support IT operational and coordination support for all users in DSEA-Singapore Operations for Sales and Aftersales-related system, and local business applications managed by Local IT as well as Daimler AG Strategic Applications.
Local IT support for:
- Autoline IMS system, for Aftersales Technical system and system maintenance support.
- Other related After Sales application central system
- Backup support for SWT system and interface
- Raise and manage tickets in CISM and coordinate with Second and Third level support team
- Serve as a first level backup among the first level team.
- Manage IT management on IT initiative and project for DSEA.
- Scope of the first level support include demand management, service delivery, service operation, and project management
- Assist in SA management and budgeting process
- And other reasonable tasks.
Requirements
- Understanding of and commitment to IT as a service function
- Good understanding of all Mercedes-Benz business processes & applications as the international sales organization
- Very self-reliant working style
- Working in an international and intercultural context
- Good spoken and written English
- Good planning and organizational skills
- Good communication and training skills
- General supervisory/management skills
- Independent and a self-motivator
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