Datumstruct offers a comprehensive and holistic suite of products and services that include solutions for Command and Control Centres, Ergonomic Mounting and Mobility Applications, IT Infrastructures as well as Professional Audio Video Connectivity.
Our team of consultants will work to your specifications to create an effective yet aesthetic environment to ensure your Command and Control Centre is developed according to rigid standards with quality materials, intelligent technologies and innovative designs.
Our versatile mobile carts are specially designed for usage in hospitals, schools and offices providing easy height-adjustment for a sit-stand operation and allows integration of all makes and models of personal computers and laptops to form complete mobile workstation solutions.
Using only proven technology high reliability and ease of installation, our Audio Video Connectivity solutions are based on industry-standards and designed for any environment.
Datumstruct is also the region’s key technology solutions distributor offering solutions in Data Centre Management, Network Resource Optimisation and Secure Desktop Matrix Extension. To complete the picture, Datumstruct integrates IT & audio video hardware and software that meets industry-specific needs and caters to unique business requirements; thus developing a synergy that effectively unites design with the latest developments in technology.
Headquartered in Singapore, Datumstruct has offices in Malaysia, Indonesia, Philippines, Thailand, China, Hong Kong and Middle East, supporting its extensive regional network.
Customer Service
• Manage and Maintain CRM, ensure accuracy especially for :-
- Lead/ Prospects/Customers/ and any other contact information
- Customer Assets
-Price List control
- Admin & enhance for CRM deployment regionally (eg: templates, workflow etc)
• Create & Keep track of Maintenance Contracts for customer & vendors
• Handling equipment loan process
• Handling maintenance & site-survey related matter
• Filling of maintenance related documents
Marketing
• Researching, planning and execution of marketing plans and activities (both online and offline) in the regions
• Work closely with internal and external parties on marketing and sales promotion campaigns and and localization of marketing collaterals
• Provide marketing support on plan, implement & manage corporate branding, Marketing Program such as promotions, trade shows, seminars.
• Lead generation, maintenance and management of company contacts database
• Distribute monthly e-newsletter to regional sales, customers & partners
• Work closely with in-house designer on
• Manage and maintain eCommerce & Company corporate websites activities.
• Develop and manage the production of standard and events’ marketing collateral, ensuring that deadlines are met
• Develop monthly e-newsletters with BU stakeholders
We are located in Changi Business area (near Expo MRT) and operate a 5-days work week. Competitive and attractive remuneration package will be offered to the right candidates.
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- Company:
Datumstruct (S) Pte Ltd - Designation:
Customer Service Assistant - Profession:
Admin / Secretarial, Customer Service / Communications - Industry:
Computer and IT