Délifrance – Learning & Development Executive

RESPONSIBILITIES

• Support the Learning and Development department in planning and execution of all training and activities.
• Devote sufficient field time to hands-on follow-up. Monitor and track progress of students and identify barriers to pre-class and post-class objectives; make recommendations and assist in the removal of these barriers.
• Assist in the practical aspect of On-the-job training (OJT) and assessments in the stores.
• Communicate class prerequisites and ensure training successfully completed, course objective is met through class content delivery and the successful completion of the Post-Class Action Plans.
• Monitor and track the progress and completion of all training program.
• Maintain class records and other documentation. Ensure that the department records are following the requirement of our internal policies and procedures and the law.
• Monitor the training history of management staff; identify employees needing refresher courses or those who need specific types of development courses.
• To provide the necessary training, support and follow up for all initiatives to drive new business concepts, new production launch, equipment, basic programs, and systems and to ensure successful implementation (follow-up on standards and procedures, results, and the recommendations).
• To ensure that all staffs adhere to SFA guidelines, to promptly correct and re-train team members in the outlet.
• Conducts monthly audit and action plan follow up for all outlets in accordance with the audit checklist.
• To create, track and monitor training grant claims.
• Any other duties assigned by Management.