DHL eCommerce, part of the DP DHL Group of Companies, is a leading provider of B2C eCommerce cross-border & domestic deliveries. Additionally, DHL eCommerce caters to the needs of its customers across the entire eCommerce value chain by providing service offerings from webshop technologies to marketing, warehousing and fulfillment through to domestic and cross border deliveries, and finally provide customer service support to the online shoppers. DHL eCommerce has the ambition to become a leader in eCommerce logistics in Asia Pacific and worldwide.
The spotlight is on eCommerce!
At DHL, we are developing IT solutions to respond to ever-evolving customer requirements in both existing and new market segments.
We are looking for an Intern, IT Systems to join us on this exciting journey. This internship opportunity will provide you with invaluable insights on software development lifecycle and an opportunity to hone your technical and analytical skills.
Are you ready for the challenge?
What our intern will learn and contribute:
- Work with our IT teams to understand the business requirements and participate in quality assurance activities, giving valuable inputs to ensure our brand is represented well in the software product.
- Analyze customer portal access logs and derive insights into user behavior. Present the same in form of a dashboard.
- Analyze and develop analytics from the monitoring data captured on hourly and daily basis. This includes data for shipment tracking and application performance logs.
- Create and manage scorecards representing event tracking, system loads, system performance, etc.
- Analyze the defects and service desk tickets logged in various phases, and support the defect prevention and problem management activities.
Requirements:
- Able to complete an internship in Singapore
- Proficient in English
- Good interpersonal and communication skills
- Strong analytical skills
- Familiarity with SQL and scripting language (PHP, shell scripting or equivalent).
- Good Microsoft Office Skills (Word, Excel, PowerPoint, etc.)
- Able to commit for a duration of 2-3 months
What will you achieve with this internship?
- Gain practical experience in software development lifecycle – from requirements analysis, development, testing, rollout and post deployment hyper-care.
- Apply your technical knowledge/skills in real-life scenario
- Testimonial reflecting your performance
- Internship Allowance
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- Company:
DHL eCommerce (Singapore) Pte Ltd - Designation:
Intern IT Systems - Profession:
Logistics / Supply Chain / Transport - Industry:
Logistics