DHL Supply Chain Singapore – Agent, Contact Centre Services

Company
DHL Supply Chain Singapore
dhl.com
Designation
Agent, Contact Centre Services
Date Listed
03 Oct 2022
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 3 Months
Profession
Customer Service / Communications
Industry
Others
Location Name
1 Greenwich Drive, Singapore
Address
1 Greenwich Dr, Singapore
Map
Allowance / Remuneration
$800 monthly
Company Profile

DHL Supply Chain, part of the DPDHL Group, is the world’s leading logistics provider. Combining management and value-added services with our customized, integrated logistics solutions drives resilience, efficiency, improves quality and creates competitive advantage. 

Job Description

Responsibilities:

  • Handle public inquiries in a professional and customer-centered manner
  • Manage and resolve queries, as well as to provide accurate information to callers 
  • Identify and escalate complex problems to supervisors for follow up
  • Other ad-hoc duties as assigned by supervisors

Requirements

  • Minimum Diploma in any discipline
  • Proficient in Microsoft Office
  • Good customer service, communication and interpersonal skills
  • Additional language capabilities such as mother tongue is preferred

** Training will be provided.

This position is already closed and no longer available.  You may like to view the other latest internships here.

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