EF Software Pte Ltd – IT Support Engineer

Company
EF Software Pte Ltd
efsoftware.com.sg
Designation
IT Support Engineer
Date Listed
08 Oct 2020
Job Type
Entry Level / Junior Executive
Intern/TS
Job Period
Immediate Start, For At Least 2 Months
Profession
IT / Information Technology
Industry
Computer and IT
Location Name
998 Toa Payoh North, Singapore
Address
998 Toa Payoh N, Singapore 318993
Map
Allowance / Remuneration
$800 - 1,000 monthly
Company Profile

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimize customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:
1. Provide the best to our customers through a service-oriented culture
2. Create new value through innovation
3. Realize greater possibilities through advanced technology

Job Description

Roles and Responsibilities:

-Responsible for providing technical assistance and support related to computer systems, hardware or software testing
-Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
-Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
-Maintain daily performance of computer systems
-Respond to email messages for customers seeking help
-Ask questions to determine nature of problem
-Walk customer through problem-solving process
-Install, modify, and repair computer hardware and software
-Run diagnostic programs to resolve problems

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