EPOS Pte Ltd – IT Project & Operational Support Intern

We are seeking a dynamic and enthusiastic IT Project & Operational Support Intern to join our team and assist with project preparation. In this role, you will have the opportunity to gain hands-on experience in customer service operations while contributing to the success of various projects within the company.

Company: EPOS Pte Ltd

Department: Operations

Position: IT Project & Operational Support Intern

Job Duration: Immediate start, Flexible

Location: Redhill

Working Hours: Monday - Friday, 9am to 6pm

Responsibilities:

• Assist in preparing project materials
• Coordinate with teams/client to gather necessary information and resources for project execution.
• Support the customer service team in addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Collaborate with team to streamline processes and enhance project efficiency.
• Perform other duties as assigned to support the overall objectives of the customer service department.

Benefits:

• Gain valuable hands-on experience in customer service operations and project management.
• Opportunity to work closely with experienced professionals and expand your professional network.
• Potential for future career opportunities within the company based on performance and business needs.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently as well as part of a collaborative team.