ERGO Insurance Pte Ltd – Management Associate, Digital Insurance Solutions

Requirements:

• Prior working experience is not required but will be a plus.
• Passionate and ambitious about developing a career in Digital Insurance solutions in the Insurance Space.
• Keen interest in emerging digital trends and how to apply them to improve our digital customer experience.
• Presentation skills, communication skills, exercise creative and critical thinking
• Ability to define a compelling narrative and crisply communicate it to a variety of audiences, including senior executives.
• Capable of developing and driving alignment around a vision, setting goals, and initiating and driving projects to completion with minimal guidance.
• Creative problem-solving skills, self-organized, and process-driven with a knack for balancing the big picture with the details that matter.
• Equally motivated by working independently as well as collaborating in a team
• Understanding of customer behaviour research and analytics to understand customer sentiment and pain points and leveraging them to make product decisions to effectively improve customer experience is a plus

What you can expect:

• Opportunity to have an impact on expanding ERGO’s footprint in the Digital Retail and Commercial Insurance segments with digital-first value propositions.
• You will play a key role in driving the vision and product strategy for ERGO’s digital transformation aimed at redefining the insurance experience for businesses and consumers.
• You will partner closely with cross-functional teams across Underwriting/Product, Technology, Sales, Partnerships, and other partner teams to craft and deliver best-in-class digital insurance experiences that make our clients and end-users successful while advancing the platform.
• If you have passion for and curiosity toward understanding user needs and creating delightful solutions to make them successful, if you excel at crafting a compelling product narrative and collaborating with partners to bring them along on the journey, and if you like to engage in and foster a values-driven culture, this opportunity is for you. We are a passionate and fun team of intrapreneurs on a mission to transform insurance, come join us

We will count on you to:

• Project management and coordinating various departments to keep the various projects on track
• Conceptualize and build thoughtful digital insurance experiences that are grounded in a deep understanding of the industry, love for all things data, and a passion for delighting the customer.
• Partner closely with our business development team to understand client needs, jointly conceptualize creative solutions, and partner cross-functionally with other product owners, partner management, legal, compliance, and finance to liaise and manage end-to-end product delivery.
• Write business and technical product requirements for design and engineering teams; Apply insights from qualitative customer and marketplace research and data analysis to continuously inform new feature prioritization and ongoing enhancements.
• Actively contribute toward our culture of continuous learning by proactively identifying and evangelizing best practices globally; Play a key role in advancing the culture of the organization.
• Manage multiple and concurrent program and product deliverables in various phases of ideation, execution, and delivery.

Ad-hoc assignments:

• Undertake ad-hoc assignments as and when required by Head of Digital Solutions or Chief Executive

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