We are a diverse team of coders, designers and innovators with backgrounds ranging from tech, food, and engineering. The idea of enabling the best user experience in the F&B industry brought us together and spurred us to create Eunoia.
Eunoia’s vision is to create an empowering and revolutionary F&B platform that seamlessly integrates all technological solutions associated with the industry, resulting in an ecosystem that allows merchants to focus on the main task of running their business efficiently.
The Projects Intern will be part of our Projects Team’s family, ensuring the success of our F&B digitalisation programs which includes end to end project management, on-boarding of clients and supporting existing clients.
If the goal of your internship is to have insight on how tech companies are run, to work directly with some of Singapore’s most renowned enterprise and F&B giants, have a real taste of entrepreneurship, all while having loads of fun with a cool and energetic team, you will really love working with us.
Duties
1. Projects Management
Attend requirements gathering sessions for new projects and brainstorming sessions with the internal team to design suitable solutions.
Assist the Projects Team with existing projects delivery.
Liaise with clients on new projects requirements as well as day to day operations for existing projects.
Onboard, train and guide retail and enterprise clients on Eunoia Platform functionalities.
2. Quality Assurance Testing
Analyze products to assemble test requirements and plot out functional/system test plans.
Develops test plans, scenarios, and cases used in testing based on business requirements, technical specifications and/or product knowledge to ensure they function properly.
Write high quality test cases and document the reproduction of bugs in a clear and concise manner.
Documents test results, release notes and troubleshooting guide needed for on-going client support.
3. Support Product Team & Existing Clients
Liaise with both internal and external team on issues and questions on the system.
Investigate and replicate reported issues to pinpoint the cause of failure.
Ticket down issues and liaise with the Product Team on fixes and enhancements.
Test ready tickets to ensure complete fix on the issues.
Follow up with all stakeholders.
Skills & Experience Needed:
You’re enthusiastic and hungry to learn!
Business and technical analysis abilities is a plus.
Experience in F&B is a plus.
Comfortable with clients, working as a collaborator and advisor, and the ability to confidently and credibly share your point of view and expertise.
Self starter, full of initiative, and able to work independently with minimal supervision.
Ability to pull together multiple different, and sometimes conflicting, inputs (requirement vs. product roadmap and capabilities) into a common point of view.
Able to work on 5 days work week including 1 weekend.
Related Job Searches:
- Company:
Eunoia Pte. Ltd. - Designation:
Project Intern - Profession:
Risk / Product / Project Management - Industry:
Computer and IT - Location:
Downtown Core